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Drop-off points

We use a fully licensed and trusted animal transporter to safely transport our cats and dogs, with high welfare and safety standards. Once we have booked your pet in to be transported, our team will liaise with you to find a suitable collection point for you to pick them up.  The collection points are across the UK and are listed below (these are subject to change) and take place on Saturday and in case of extreme delays, possibly Sundays. So please keep both days free. 

We have a dedicated Facebook page which will advise and support you through the travel process, and you can even follow the journey of your new cat or dog with our transporter. Our BU transport team will give you as much dedicated supported about the travel process on a one to one basis as you feel you need.


  • Please remember that your new arrival has been travelling for 2 whole days and will most likely be overwhelmed, scared, tired and unsure!!

  • Please bear this in mind - they need space and not over crowding and gentle, slow but firm handling.

  • Essential items to bring:

  • A slip lead, along with a second lead for security (if possible).

  • A secure way of transporting your dog or cat home (carrier/crate/harness).

  • Towels/blankets/wet wipes

  • Water & bowl


We are always on hand to help where needed and all animals are different, but be prepared.

Drop off points:​

Thurrock, RM16 3BG

Maidstone Services

Folkestone Services

South Mimms EN5 3QQ

Clacket Lane Services

Cobham Services

Newport Pagnell Services MK16 8DS

Rugby North

Corley Services CV7 8NR

Wolverhampton Hilton Park North WV11 2AT

Stafford North Services ST15 0EU

Stoke Holiday Inn ST5 4DL

Sandbach CW11 2FZ

Knutsford WA16 0TL

Lymm Services WA13 0SP

Charnock Richard PR7 5LR

Preston Tickled Trout PR5 0UJ

Lancaster Holiday Inn LA1 3RA

Burton in Kendal LA6 3RA

Tebay Northbound CA10 3SB

Carlisle Asda CA3 0JQ

Gretna DG16 5HQ

Abington ML12 6RG

Hamilton Services ML3 6JW

Scotch Corner DL10 6BQ

Whetherby LS22 5GT

Ferrbybridge/Knottingly WF11 0AF

Grantham NG31 7JT

Cambridge Milton CB24 6AY

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